Our Shared Travel Charter

At Just You, we believe every journey should be the holiday of a lifetime. But just as important as where you go is how we travel together.

We’re committed to creating a space where everyone — customers and our team — feel safe, respected, and valued. To help make that happen, we’ve put together this simple guide of what we promise to you, and what we ask in return.

Your Promise to Us

As part of our travel community, we ask you to:

Be open to the journey

Embrace new cultures, people, and experiences with curiosity, kindness, and an open mind.

Respect everyone you meet

Our tours are for everyone. We do not tolerate judgment, discrimination, harassment, or bullying of any kind — whether towards fellow travellers, staff, or anyone you meet in the communities that we visit.

Create space for everyone

Help make sure everyone in the group feels included and respected. No one should feel left out, isolated, or uncomfortable.

Celebrate differences

We all come from different backgrounds and perspectives — and that’s a beautiful part of travel. Differences of opinion are okay, as long as we treat each other with mutual respect.

Travel responsibly

Show care for the destinations we visit. Respect local customs, cultures, and the environment — and help us protect what makes each place so special.

Our Promise to You

Here’s what you can expect from us:

Travel with purpose

We’re passionate about creating unforgettable holidays that are also responsible — supporting local communities, businesses, and sustainability through programs like Just You Cares and Planeterra. All our holidays are designed in line with our Child Welfare, Animal Welfare and Modern Slavery Policies.

Respect and care

From your first enquiry to the journey home, we’re here to support you with kindness, understanding, and professionalism — always respecting your individual needs.

Meaningful experiences

We go beyond the guidebook to give you rich, authentic experiences that celebrates people, cultures, and traditions — with a deep respect for every place we visit.

Your enjoyment matters

We design every trip to be safe, inclusive, and enjoyable for everyone. We want you to feel comfortable, free to be yourself, and supported throughout your journey. If there is anything extra that we can do to support you, just let us know.

Community through travel

We connect like-minded travellers and create shared experiences that inspire stories, friendships, and memories that last a lifetime.

Let’s Travel Better, Together

By embracing these values, we can all enjoy a journey that’s more meaningful, more memorable, and more connected. Thank you for travelling with respect, kindness, and a spirit of adventure.