Just You Booking Conditions
Click here to view the full Booking Conditions for Just You
Applicable from September 2023
In these Booking Conditions references to “you” and “your” include the first named person on the booking and all persons on whose behalf a booking is made or any other person to whom a booking is added or transferred.
By making a booking you agree that:
(a) you have read and understood these terms and conditions and has the authority to, and does agree to be bound by them;
(b) you are over 18 years of age and where placing an order for services with age restrictions declares that you are of the appropriate age to purchase those services;
(d) you accept financial responsibility for payment of the booking on behalf of all persons detailed on the booking.
BOOKING IS EASY
You can request a brochure, check availability and book online 24 hours a day/7 days a week at www.justyou.co.uk. Booking one of our holidays is easy online. If you prefer to speak to someone to make your booking you can call us on 01858 415 043. Please see our website for our opening hours. Calls may be recorded to ensure a high level of customer service.
When you are ready to book please have the following information to hand:
✔ Holiday reference as shown on the holiday page
✔ Preferred departure date
✔ Full names of all those travelling as stated on their passport
✔ How many rooms and type
✔ Holiday insurance requirements
✔ Credit or debit card details for deposit payment
You will be given a booking reference, please quote this whenever you contact us. If you book by telephone you will be asked for your email address so that we can send you details of all the relevant documentation for your booking; which will include: your confirmation invoice, holiday information and final travel documents.
DEPOSIT AND PAYMENT
Each booking must be accompanied by the appropriate deposit payment. In most cases we will charge the following deposit per person but the actual amount will be made clear at the point of booking:
UK HOLIDAYS - £150
EUROPEAN HOLIDAYS - £200 PER
WORLDWIDE HOLIDAYS - £250 OR 10%
WHICHEVER IS THE GREATER
OCEAN CRUISES - £250 OR 10%
WHICHEVER IS THE GREATER
On some holidays we may charge a slightly higher deposit, to cover any costs we have to pay immediately to secure your booking with our suppliers. This will be made clear at the time of booking. You can use your debit or credit card to confirm your booking instantly.
All major credit cards are accepted and there is no charge for paying by debit/credit card,
by cheque or bank transfer.
A confirmation invoice will be available to you shortly after your booking is confirmed. An email will be sent to you with details on how to access your Confirmation Invoice. Please read it carefully and let us know immediately if there are any errors. The balance must be paid no later than 12 weeks before departure. The payment deadline will be clearly marked on your confirmation invoice along with details of how to pay online at www.justyou.co.uk/payments.
FINAL TRAVEL DOCUMENTS
Your Final Travel Documents will be emailed to you approximately 2 weeks before you are scheduled to travel. Your documentation will be available for your to access through the Manage My Booking section of the website. You just need to log in or register to access it.
If you have any feedback after your holiday please contact us at: email@example.com. We endeavour to respond to all emails within five working days.