Imposing ruins, ancient history, vibrant towns and the brooding Mount Etna - discover all of this and more as you explore Italy's largest island.
Borneo's natural haven beckons as you venture into lush rainforests, discover remarkable flora and fauna, and cherish the moment of your first glimpse of the rare orangutan.
Click here to view the Essential Information for Just You Europe and Worldwide Holidays.
The Essential Information on the link above is to help you prepare and take any necessary actions prior to your forthcoming holiday. Information contained in this section of the brochure and any other relevant information on the website, together with the Booking Conditions, form your contract with us.
From mid-October 2025 the border process when entering and exiting Europe will begin to change. This is due to the launch of the new EU Entry / Exit system (‘EES’) - a new digital passport checking system that is being introduced in Europe. It will launch on 12 October and operate in 29 European countries. It will be introduced slowly over a period of six months, completing April 2026. If you are travelling to Europe from October 2025, you may be required to go through the new system. There is nothing you need to do in advance; the checks all take place at the European border on arrival. If you do get processed through EES, they’ll be looking for your passport details and may take fingerprints or a facial scan. You may also be directed to a kiosk / booth / terminal to answer some simple questions about your stay. EES is being introduced in phases, it won’t operate from all borders from day one, nor will it carry out all the checks. Essentially, until April 2026, it will vary from place to place in terms of what checks under EES you may need to do. When you arrive at the EU border, the border staff will direct you accordingly.
When you choose a Make Your Own Way (MYOW) holiday you will be responsible for making your own way to the first hotel on the Tour and your Tour will end at the final hotel in accordance with the timings set out in the Tour itinerary.
We will not be responsible for any services you do not book with us and your flights or transfers to/from the first and last hotels included in the Tour.
If you do not have flights arranged by us included in your holiday your booking will not be ATOL protected by Just You (G Touring Limited). Please make sure that you have read and understood the applicable parts of the Booking Conditions with regards to Financial Protection for holidays not including flights as only the arrangements booked through Just You will be financially protected by our Financial Protection Insurance.
We will not be responsible for expenses you incur or unused services in the event that your flights are cancelled or severely delayed and this impacts your ability to join or participate in the Tour.
Your flight organiser or airline should provide information on financial protection and repatriation as it relates to your flight arrangements. If they do not provide you with this please also see www.caa.co.uk/passengers for information on passenger rights.
At Just You we believe it is our responsibility to give back to the communities we travel to. Customers can make a voluntary donation of £5.00 per passenger travelling. 100% of this donation will be passed to Planeterra. This donation will be added at time of booking. All donations will be matched by Just You up to the value of £5.00 per passenger.
This can be removed until 14 days before departure, by request and you can let us know via enquiries@justyou.co.uk. Requests to remove or change donations will be refunded until this time. Requests to change or remove donations after this time cannot be made.
Minimum donation is £5.00 per booking. The donation value can be increased, please ask at time of booking or let us know via enquiries@justyou.co.uk.
If you cancel a booking, or your booking is cancelled by us, then your total donation will be refunded to you. If you would like to continue with your donation, rather than receiving a refund please do let us know at time of cancellation. Otherwise, it will be refunded to you.
Planeterra is a registered non-profit in Canada and a Charity in the US, however, they are not registered in the UK and therefore Gift Aid does not apply in this instance.
If you find an identical package holiday offered by one of our competitors (excluding any online special offers or arrangements made by yourself rather than through a tour operator) at a lower price within 7 days of booking with us our ‘price match’ will apply. By identical, we mean another holiday which:
If this happens we will refund the difference between the cost of the Flight-Inclusive package holiday that you have booked with us and the price of the identical holiday offered by our competitor. Plus we will give you an extra £100 per person towards a future booking. Refunds will be in the form of a credit towards future travel. Applicable to new bookings only.
Save an extra £50 per person when you book two or more different holidays at the same time on the same call, both 8 days or longer, for the same traveller. This offer is combinable with other offers. The additional £50 per person will be applied to the second and subsequent holiday(s) and will not be transferable should you cancel, unless you are re-booking on the same day. Normal cancellation penalties apply. This offer is for new bookings only and cannot be applied retrospectively.
Holiday Assurance Guarantee. Amend Your booking for Free. This offer applies to bookings made before 30th June 2026 and travelling in 2026. You can amend as many times as you like your booking up to 75 days prior to departure without any amendment fees. The new holiday price will apply. If you amend your booking to an alternative holiday an additional deposit may be required depending on the holiday you transfer to. Should you transfer to a 2027 holiday, normal amendment charges will apply to that new holiday. This penalty waiver allows you to change the destination and/or departure date you are travelling on.
Tours excluded from Amend Your Booking For Free:
Canada and The Rocky Mountaineer
Croatian Island Explorer
Svalbard and The Arctic Explorer
Cruising the Danube
Cruising the Douro Valley
Cruising the Rhine
Cruising the Rhone & Picturesque Provence
Cruising the Seine - Paris & Northern France
Save up to £200 off selected European holidays and up to £400 off selected Worldwide holidays. All discounts apply to new bookings only, booked before 30 June 2026. Offer is subject to limited availability and selected departure dates. This offer is not applicable to supplements payable for local or connecting flights. This offer is not combinable with any other offer, discount or promotion except for the Travel More loyalty discount and multi-trip booking offer. If Just You are forced to cancel your trip and transfer you to an alternative date the discount will not carry forward to your new holiday but you will be able to take advantage of any in market offers available at the time. Just You reserve the right to amend or withdraw this offer at any time.
Book before 31st October 2025 and save £50 per person when you book your next Just You holiday with our Travel Again offer. This voucher can only be redeemed by calling the dedicated phone number 0800 987 5143 and quoting the reference as printed in the voucher panel of your letter. If you do book online, please email enquiries@justyou.co.uk with your booking number and the reference printed on the front of this voucher for the discount to be applied. Discount is for new bookings only. Subject to availability. Only one Travel Again voucher worth £50 per person can be used per booking. This offer can be used in conjunction with any other discount or promotion that may be running during this period excluding Travel More discount. This voucher cannot be redeemed against the Just You festive holidays. We reserve the right to withdraw or amend this discount at any time.
