Job Opportunities

Assistant Manager Media & PR

The Role

Reporting directly to the Head of Media and PR, you will be responsible for providing support to ensure the media and PR strategy is carried out to allow the company to execute its marketing activity via the media channel to set criteria and budgets. You may be required to deputise in the absence of the Head of Media and PR.

The successful candidate will need:

• 3 years experience ideally working in a newspaper/magazine/advertising agency environment Or previous experience with working in a sales/customer service environment.
• A media studies degree desirable but not essential
• Effective communication skills at all levels
• Negotiation skills
• The ability to build and maintain effective working relationships (internal & external)
• High level of accuracy and attention to detail
• To be results driven
• Numeracy skills
• Ability to work to a fast pace and work to deadlines
• To be PC literate – excel and power point at intermediate level
• The ability to work at a fast pace and manage two or three projects at the same time

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours will be required at times to meet the needs of the business.

If you meet the criteria, please send your CV and salary details to human-resources@travelsphere.co.uk

Please note: Due to the high volume of applications expected we are not able to respond to all individually, therefore if you don’t hear back within ten working days please consider your application unsuccessful.

Commercial Aviation Operations Manager

Product & Commercial

The Role

The successful person in this role will lead a team of people responsible for managing all airline seat requirements (allocations) with commercial sensitivity and a high level of organizational capability.

Responsibilities will also include ensuring all airline allocations commitment deadlines met, as well as maintaining effective communication with other departments (particularly the contact centre) to maximize any aviation initiatives.

Successful candidate:

• Good standard of secondary education (prefer degree standard)
• Extensive experience in travel industry aviation environments, including proven management experience in an air product/aviation environment
• Experience of leading a team or people management and leadership skills acquired through training
• Good working knowledge or experience of using GDS (Amadeus preferred)
• Commercially minded
• Project Management skills
• Commercially astute
• Assertive, organised & efficient
• Good communicator & relationship builder
• Ability to effectively plan demanding workloads
• Creative thinking
• Proven Negotiation skills to secure seats and negotiate out of penalties

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours will be required at times to meet the needs of the business.

Deadline: Wednesday 21st May 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Outbound Sales Adviser

Marketing Department

The Role

Reporting directly to the Systems Administration Team Leader, you will be responsible for ensuring that tours within the Travelink system are saleable with correct inventory, costs and selling prices.

Key responsibilities will include loading Travelink with hotel & flight inventory, adding tour costs to create a selling price, brochure checking prior to print, maintaining the Travelink database and communicating with other departments in the event of significant changes and to generate reports and monitor changes have taken place.

Successful candidate:

• To be well organized and have the ability to prioritise workload
• Numerate, methodical and accurate
• Knowledge of product portfolio
• Commercial awareness
• Have excellent communications skills
• To be a quick learner
• To be an excellent team player
• At least 1 years experience in a travel industry environment and knowledge of reservation system(s) is desirable
• Knowledge of Travelink
• Have good problem solving skills
• Have the ability to liaise and create a relationship with internal and external customers

These are full time roles, working during the core hours of the business Monday to Friday 9.00am to 5.30pm. For anyone wishing to apply for a secondment, please ensure that you discuss this with your manager prior to applying. Extended working hours will be required at times to meet the needs of the Operations Department.

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Systems Administration Co-ordinator

Operations Department

The Role

We are looking for self employed, self driven individuals from a sales orientated background. You will be responsible for providing information and support to customers by telephone, resulting in holiday bookings. To maximise customer satisfaction and increase sales opportunities through outbound calling activities, including the follow up on all sales quotations, brochure requests and other relevant outbound calling activity to meet the needs of the business requirements.

Successful candidate:

• Will be educated to GCSE level or equivalent including Maths & English.
• Will have a minimum 6 months experience in sales, ideally within an outbound calling team environment.
• Will have proven experience in a target driven environment.
• Will need good keyboard skills.
• Will be an experienced PC user – windows based.
• Should have experience of Word / Excel (not essential)
• High level of interest in travel and country specific geography desirable.
• Will need to be a fast learner

This is a temporary contract potentially for 3 months with flexible working hours. The salary is on a commission only basis with the potential of earning £56,000+ p.a. You will need to be self employed and responsible for paying your own tax and National Insurance.

Deadline: Wednesday 21st May 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Head of Customer Acquisition & Retention

Marketing Department

The Role

Reporting directly to the Sales & Marketing Director, you will create, develop and implement marketing communication strategies and activity plans that deliver volume and revenue growth for the Group’s brands, leading and driving a sales focus throughout the whole organisation.

You will be responsible for creating, planning and implementing marketing campaigns within a budgeted deployment in excess of several million pounds. Leading a team of 3 direct reports, you will plan detailed annual Marketing plans in line with agreed business and Marketing strategy. It will be your responsibility to ensure increased effectiveness and efficient use of allocated budget by channel and campaign to achieve target CPP and R.O.I.

Successful candidate:

• Must have a Marketing/Business degree preferred and/or 2-3 years’ previous Direct Marketing and Digital experience, 8 years+ overall marketing experience is essential (or equivalent level of knowledge)
• Will need to be a leading expert in online marketing including PPC, SEO, email campaigns, affiliates, banner advertising and social media
• Will have excellent Direct Marketing skills with extensive track record of success across both Retention and Acquisition
• Will have a deep understanding and familiarity with website improvement/development and ongoing management including keyword analysis, SEO, usability and sales conversion
• Will be familiar with inbound and outbound sales techniques
• Will have a proven ability to achieve challenging sales targets through innovative and timely action, allied with mobilisation of team and organisation in support of campaigns
• Will have a good understanding of other marketing disciplines; brand development, marketing and database analysis and market research
• Will be a clear thinker, with presence and ability to participate and lead vigorous debate on sales strategy and tactical planning
• Will have flexibility and resilience to work in a very pressurised environment
• Will be highly motivated, results driven, ambitious with strong communication skills

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours will be required at times to meet the needs of the business.

Deadline: Wednesday 5th May 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Marketing Managers

Marketing Department

The Role

Reporting directly to the Head of Brand Planning you will be responsible for creating and implementing marketing strategies and activity plans that deliver volume and revenue growth for the Group’s brands.

Responsible for a budget between £1 million and £5 million, you will plan and deliver annual business plans, and drive incremental sales cost effectively, using internal KPIs and external trends/analysis to plan.

Successful candidate:

• Marketing/Business degree preferred,
• In depth marketing experience with strong direct marketing element
• Solid understanding of offline and digital communication is a must combined with a keen analytical mind that can spot new opportunities to acquire and retain customers.
• Experience of integrated campaigns, DM/digital/press/PR
• Proven ability and experience in using results, analytics, research and competitor analysis to drive decision making and marketing planning.
• Travel sector experience an advantage
• Experience of product line planning
• Strategic thinker with can-do approach
• Team player
• Flexible and ability to work in a pressurised environment to tight deadlines
• Strong communication skills
• Highly motivated and ambitious
• Exposure to a branded or category management environment
• Evidence of being a strong customer advocate

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours will be required at times to meet the needs of the business.

Deadline: Wednesday 5th May 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Campaign Manager

Marketing Department

The Role

Reporting to the Direct Campaign Manager, you will be responsible for developing, managing and delivering direct marketing campaigns across the 3 brands that sit under the Page & Moy Travel Group, to achieve the campaign objectives set out by the brand planning teams.

Successful candidate:

• A Marketing/Business degree or equivalent experience
• An understanding of integrated campaigns, DM/digital/press/PR/TV/Radio
• Ability to manage campaigns from cradle to grave
• The ability to analyse results and manage budgets
• To be a team player
• To have the flexibility and ability to work to tight deadlines
• Strong communication skills
• Good organisational and time management skills
• To be highly motivated
• To have attention to detail
• Travel or leisure experience preferable but not essential

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours will be required at times to meet the needs of the business.

Deadline: 31st May 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk

Head of Specialist Products

Product Department

The Role

The successful candidate will take full responsibility for product innovation for 3 core brands and stand alone specialist markets, to ensure that the company is at the forefront of the escorted tours market.

Reporting directly to the Product & Purchasing Director, you will be responsible for researching and developing competitive products and purchasing hotel and ground contracts as well as the responsibility for their commercial performance. You will be expected to grow the specialist product revenue and increase profit margins. Identify long-term strategic opportunities for new product development in line with business goals and marketing strategy.

You will need:

• Minimum 5 years senior management experience in a product department of a large travel operator
• Experience in product development at senior management level
• Experience of contracts and purchasing
• Ability to analyse and interpret management information on sales, margins and market data
• Knowledge of how yield control operates in a group tour environment
• Formal product and/ or purchasing training within a blue chip travel company preferred
• People management and training experience
• Educated to degree level or equivalent business experience

This is a permanent full time role, working during the core hours of the business (Monday to Friday 9.00am to 5.30pm). Extended working hours will be required at times to meet the needs of the Product Department. Overseas travel will be required.

Deadline: 31st March 2010

Interested?....Please contact your Manager priorto forwarding your CV to: human-resources@travelsphere.co.uk

Head of Purchasing

Product & Purchasing Department

The Role

The successful person in this role will be responsible for maximising gross profit margins of major brands and some specialist products by competitively purchasing all ground supplies across the 3 major brands within the Kaleidoscope Group.

Responsibilities will also include developing the departmental strategy; leading and developing the purchasing team to achieve best contract terms and purchase price targets, whilst maintaining positive relationships with suppliers; ensuring that product specifications are fully met, as well as critically analysing and interpreting contractual data in order to ensure that Kaleidoscope benefits fully from every commercial contract.

Successful candidate:

• In depth proven experience in purchasing, including long-haul at management level
• A minimum of 5 years Senior Management experience in purchasing within a similar travel operator
• Proven leadership and People Management experience and training
• Experience of contracting hotel and ground agent contracts of £2m+
• Very strong commercial acumen in order to challenge aspects of commercial deals and make major decisions about changes of supplier
• Fluency in at least one relevant foreign languages (ideally)
• Educated to degree level or equivalent business experience
• An accredited purchasing qualification (preferred)
• Structured purchasing training within a blue chip tour operator (strongly preferred)

This is a permanent full time contract working during the core opening hours of the business Monday to Friday 9am to 5:30pm. Extended working hours and overseas travel will be required at times to meet the needs of the Product Department.

Deadline: 30th April 2010

Interested?....Please contact your Manager prior to forwarding your CV to: human-resources@travelsphere.co.uk