Vietnam - 7 March 2012 - Confused!

[jamaine]

Hi,

I am trying to book the above trip online. The tour page states:-
Wed 07 Mar 2012 13 days £2049 - save £100

However, in the booking page it states:-
Wednesday 07 March 2012 from London (Heathrow)
Sunday 18 March 2012 to London (Heathrow)

Mandatory Options
1 x ATOL Protection (APC) £2.50

1 x Early Booking Offer -£100.00

1 x Fuel Supplement £40.00

Total Price £2291.50

I am confused

John

[Ben]

Hi John,

Thanks for your email, I too am confused! I will look into this and get a response to you as soon as possible, on initial inspection, the price shown on the website of £2049 is incorrect but all prices thereafter in the booking pages are what match our reservations system, but the incorrect price of £2049 is a concern,

Thanks for highlighting this.

Ben

[jamaine]

Thanks,

I notice that the website price today has now changed to £2249. Is this a price increase as when I last looked at the website two weeks ago the price was clearly £2149 (without the £100 reduction) as indeed it is as shown in the 2011/12 brochure?

John

[Ben]

Hello John,

Sorry its took a few days to reply.

I have looked into this and the way our websites work, is that they update every 24 hours, where as the booking pages are live. The websites now match the booking pages. I can only assume the tour has been subject to price increases, apologies for this but we have nothing to do with the pricing of tours.

The correct price for the 7th March departures is £2249 and that includes the discount.

Hope this helps,

Thanks very much

Ben