Lack of flights from up north

[patricebry]

(17/05/2012 02:29 PM)Maryanne Wrote:  I have booked Cilento Coast holiday on 1 July through a travel agent for the first time having previously booked holidays direct with Just You. I booked the holiday on the understanding that I would fly from Newcastle to Gatwick and onwards to Naples on the day of departure and accordingly paid the full amount of the holiday. Just after that, my travel agent were informed that as the transfer time at Gatwick w was too tight I would now have to travel to Gatwick the night before. I asked if I could now cancel the holiday - and was told 'no' - I asked if Just You would pay my overnight hotel - and was told 'no'. Fortunately my travel agent has booked and paid for the hotel which was very generous of them but left Just You in a poor light. I would not have booked the holiday had I known I had to travel the night before (due to domestic situation) and to have these arrangement changed after full payment was inconsiderate. I realise the reason for doing so as no one wants a panic at a strange airport with too short a time to find departure gate etc. Again, more flights from Newcastle please.

Hi,
I fully sympathise with your dilemma over flights, (living up North myself) but when you asked to cancel, you could have transferred you booking to another holiday for an administration fee. I changed from China to Texas (due to flights) at a cost of £30. Just so you'll know for the future.

Regards, Pat