Holiday handbook

So, now you’ve booked your holiday it’s time to sort out the finer points - we can have all those little details in order for you.

We think that the beginning and end of your holiday should be as enjoyable as your holiday itself. We’ve put together an excellent range of add-on products that will help you tailor your holiday to your exact needs. From comprehensive insurance, airport hotels and parking to airport lounges, visas and much more, we’ve got it all covered. And our competitively priced flight upgrades mean you can treat yourself and arrive at your destination fully refreshed and revitalised – it's a perfect way to begin your holiday.

HOLIDAY ESSENTIALS - MUST-HAVES BEFORE YOU LEAVE

Holiday insurance from only £6.74 per person per day

Great value insurance and comprehensive cover is essential for any travel plans. Our holiday insurance package is provided for us by leading experts Holiday Extras which is underwritten by Mapfre Assistance.

• Dedicated medical screening team
• Cover the excess - available from just £9 so that you don’t have to pay the excess of £75
• 14-day money back cancellation cover 24/7 UK and Ireland based emergency helpline
• UK Call Centre
• Underwritten by Mapfre Assistance

For more information, click here.

“My husband was ill when we were away, and needed hospital treatment. It’s only when something like this happens that you realise how important good holiday insurance is. Our tour manager was a fantastic help and made sure that everything was taken care of. I can’t begin to thank you enough for all his help and kindness.”

Mrs D Jones, Leicestershire

Visa service starting from £25

On some of our holidays, you’ll need a visa. If you do, our specialist visa team is here to make the process simple and worry free, saving you time and money.

We will:

• Tell you what you need to do and when
• Provide you with all of the necessary paperwork
• Check your application to ensure that everything is in order
• Process your visa application in plenty of time for your holiday

For more details, call our Holiday Advisors on 0844 567 8844.

UPGRADE YOUR FLIGHT

Premium Economy

Enjoy plenty of space, in-flight entertainment and exquisite cuisine by upgrading your flight.

British Airways World Traveller Plus from £499 one way per person

A refined environment. Your seat will be in a separate cabin with fewer seats. Enjoy a choice of dining options and a complimentary bar service. More comfort. A wider seat with more leg room and a greater seat recline. Receive complimentary pillows, blankets and amenity kit. Enjoy a superb choice of in-flight entertainment.

Virgin Atlantic Premium Economy from £409 one way per person

For even more luxury. Premium Economy cabins offer plenty of space for you to relax and unwind. Benefit from priority boarding, disembarkment and baggage reclaim. Enjoy a pre-flight drink, choose your meal from the menu and later in the flight enjoy a liqueur and fresh fruit. You will be offered a complimentary newspaper, you will have a personal TV and a useful amenity kit containing essential items for your comfort during the flight.

Qantas Premium Economy from £609* one way per person

A refined environment. Relax in our 32-seat cabin with complimentary champagne before take-off. Fine cuisine is served. More comfort. An increased seat pitch with enhanced recline, luxurious pillows, blankets and a complimentary amenity kit. Superb entertainment. Each seat has an individual entertainment system with touch-screen as well as a telephone. *This is for Singapore to Heathrow flight only.

Eva Air Premium Economy - Elite Class from £599 return per person

A refined environment. A 71-seat cabin where you will be served exquisite cuisine. More comfort. Your seat has a 40-inch pitch with greater leg room and a 121.2 degree recline. Luxurious pillows and quilts are supplied as well as a complimentary amenity kit with slippers. Each seat has a touch-screen TV. Fabulous extras. Enjoy dedicated check-in at the airport, a luggage allowance of 25kg per person, an interactive entertainment system, noise-cancelling headphones and e-mail.

Business class - Europe upgrades

British Airways Club Europe from £179

We are pleased to be working in partnership with Turkish Airlines and Lufthansa to offer you upgrades on a selection of flights.

Business class - Worldwide upgrades

Jet Airways Premiere Class from £989 one way per person

British Airways Club World from £1519 one way per person

Air China Business Class from £1139 one way per person

Eva Air Premium Laurel from £1399 return per person

Virgin Atlantic Upper Class from £959 one way per person

For more information about upgrading flights on your holiday, call our advisors on 0844 567 8844.

FINISHING TOUCHES - MAKE YOUR JOURNEY MORE COMFORTABLE

Hotel and parking from only £62.50 - single room

Stay overnight at the airport before you fly. A single room and 8 days’ parking start at £62.50.

To book now, call our Holiday Advisors on 0844 567 8844 or log on to www.holidayextras.co.uk.

Meet and greet parking from only £6.25 per day

Try our Meet & Greet service. Drop your car at the terminal door and a driver will park your car for you – a great hassle-free start to your holiday from just £6.25 per day.

To book now, call our Holiday Advisors on 0844 567 8844 or log on to www.holidayextras.co.uk.

Airport parking from only £2.99 per day

Park your car within walking distance or a short shuttle ride from the terminal from just £2.99 per day.

• Short walks to terminal or free shuttle buses
• Secure car parks 24 hours a day

To book now, call our Holiday Advisors on 0844 567 8844 or log on to www.holidayextras.co.uk.

Door-to-door chauffeur service

Your holiday can begin as soon as your chauffeur arrives at your door. We can organise pick-ups and drop-offs for you. Your driver will pick you up from home and drive you to the airport. On your return, they will be there ready to take you home.

• Reliability and punctuality guaranteed
• Meet-and-greet service
• Nationwide service
• Operation centre manned 24 hours a day, 365 days a year
• Fleet of modern luxury vehicles
• Pre-booked and pre-paid, no cash is required on the day.
• Smart and professional drivers, expertly trained and fully vetted

To book your car, call our Holiday Advisors on 0844 567 8844 or visit www.door2doorservice.co.uk.

VIP treatment for you - airport lounges from just £18.50

Why not get your holiday off to a relaxing start by booking an executive lounge from just £18.50? We've teamed up with Lounge Pass to offer you lounge access at most UK and many overseas airports.

After check-in, you'll be able to sink into comfortable seats away from the hustle and bustle of the airport and enjoy unlimited alcoholic and soft drinks, snacks, newspapers and television before your flight. When you think about how much drinks and snacks cost in the airport, this treat really is worth every penny.

• Alcoholic and soft drinks
• Snacks
• Television
• Peace and quiet
• More comfort

For prices and availability, please visit www.loungepass.com.

YOU'RE IN SAFE HANDS - OUR HOLIDAY ADVISORS ARE HERE TO HELP

Get on board our great-value National Express coach service - return prices from £36

This has to be the cheapest way of travelling to and from your departure point. You can travel from over 1,200 pick-up points around the country, and ordering your tickets couldn't be easier.

When you book your holiday, let us know that you would like to book National Express coach tickets. These will be detailed on your invoice. If you've already booked your holiday, it's not too late to add coach tickets. Just give us a call on 0844 567 8844.

Now's the time to check that suitable services exist. You can do this by calling National Express timetable enquiries on 08717 81 81 81 or by visiting their website at www.nationalexpress.com.

When planning your journey, please don't cut things too fine. Allow yourself plenty of time to reach the airport or port. If you're travelling by air, you should aim to arrive at the airport at least three hours before your flight and when booking your ticket home, remember that it'll take some time to retrieve your luggage and make your way to the coach station.

We'll send you full details of how to obtain your tickets about seven weeks before you go away giving you plenty of time to book. It's not possible to book tickets earlier as part of our £36 per person return offer.

Connecting flights from only £89 per person

When a local flight isn’t available we can also offer connecting flights via London Gatwick or Heathrow, to meet the flight to your destination. Prices start from £89 per person.

Call our Holiday Advisors on 0844 567 8844 for more details.

Use your Senior Railcard and save 1/3 on UK rail fares

We've teamed up with our friends at The Trainline to help you book your train travel to the departure point of your holiday.

Whether you're joining one of our UK holidays, catching the Eurostar from London St Pancras or jetting off from a UK airport, you will find the very best fares at The Trainline. You can also use your Senior Railcard and benefit from 1/3 off rail fares across Great Britain.

Just click here to book your rail travel and discover the savings to be made.

N.B. We recommend you only book your train travel once you receive your final confirmation documents. Also note that certain ticket types are non-refundable and additional costs may be incurred if you have to change your travel plans after booking.