Holiday handbook

Travel safety

We've talked already about the best way to carry money. But there are some other things that you need to think about.

In theory, you're no more at risk of being a victim of crime than you are at home.

The difference when travelling is that you're probably carrying a digital camera, passport and other valuables. Naturally this means that you should be on your guard, but don't be too paranoid! Staying safe is a matter of common sense and simple precautions.

Most countries are safe to visit, but even well known destinations have some spots where you need to take greater care. The Foreign Offices website (www.fco.gov.uk) is a great source of information.

If you are the victim of crime, obtain a police report and notify your insurance company if you want to make a claim.

Tips to travel by

• In cities, check which areas are regarded as unsafe, and stick to areas where there are plenty of people
• Take taxis back to your hotel after dark, especially in an unfamiliar city and avoid poorly lit streets
• Keep an eye on your valuables at all times. Use an out of sight security wallet, don't leave your bag at your feet and be extra careful when drinking alcohol
• Avoid standing out like a tourist too much - walk with purpose and try to blend in

Fire safety

The UK has some of the best health and safety standards in the world - don't expect the same when you're travelling abroad.

When you check-in at any hotel, take a moment to read the evacuation procedures, and familiarise yourself with escape routes. If these aren't obvious to you, ask reception for guidance.

Bathrooms

Few hotels overseas provide non-slip bath mats. If this is likely to cause you a problem, you might want to think about taking one with you. As bathroom floors are often tiled, please take extra care to ensure that you don't slip. In some parts of the world, shower curtains are a rarity which can cause the bathroom to become slippery.

Lifts

Some hotels still have lifts without internal doors. If you find yourself in one, please take care and stand away from the walls. Never let children use lifts unaccompanied. You should never use the lift in the event of a fire.

Glass panels

In bright sunlight it is sometimes difficult to tell if a glass panel, for example a patio door, is open or closed, making it easy to bump into glass. You will often find glass panels in the reception area of the hotel. Please take extra care where glass panels are present.

Swimming pools

Most hotel pools don't have a lifeguard. So you need to ensure that non-swimmers are watched at all times. Take care when walking around the pool as surrounds can be slippery when wet. Before diving in, ensure that the water is deep enough. Read the safety notices around the pool and don't swim out of hours.

Electrical appliances

It's dangerous to use electrical appliances with wet hands or feet. Please report any electrical faults in your room to reception. Some hotels restrict the use of personal electrical items, eg travel kettles.

Cots

If a hotel has supplied a cot, don't assume that it will comply with British safety standards. Please check the cot carefully to ensure that it is suitable for your child to use.

If something happens

• Report the crime to the local police and get a report from them. Make sure that you get a reference number to use on any insurance claims
• Inform your bank/credit card issuer if your travellers' cheques or credit cards are lost or stolen
• Ask your bank to transfer emergency money for you to use
• Contact our Tour Manager or local agent for advice